Got a wrench in the spokes? Check our FAQ or submit a support ticket below, and our crew will get you back on the road.
Open the Moto Hub app and navigate to the Garage tab on the bottom menu. Tap the "Add New Vehicle +" button, enter your bike's make, model, and engine specs, and upload a photo. You can manage multiple bikes from this panel.
Moto Hub uses your phone's background location services to track mileage for your Merit Patches. Ensure that Location Services are set to "Always Allow" for Moto Hub in your phone's settings. If you are a beta tester using TestFlight, ensure you have the latest build downloaded.
Merit Patches are automatically awarded when your GPS telemetry registers that you have crossed into a new state and logged at least 10 miles within its borders. Your digital cut will automatically update in the Garage tab.
Tap "Forgot Password" on the login screen. Enter the email address associated with your Moto Hub account, and we will send you a secure reset link. If you ride as a "Guest/Ghost", account recovery is not available.
Chapter Presidents or designated officers can request an official verified group by submitting a ticket using the form on this page. Once verified, you will unlock private encrypted chat channels and custom event routing for your crew.
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